dhb88 Terms and Conditions

2.1 Age Requirement

To open an account on dhb88 and use any service on the platform, the user must be 21 (twenty-one) years of age or older. Minors are completely ineligible to use this platform. We reserve the right to verify age and have the right to immediately close accounts of minors and forfeit all funds.

2.2 Registration Requirements

You must provide accurate and truthful information at the time of registration. The following individuals are ineligible to register:

• Those who are under 21 years of age.
• Those who already operate an active account on dhb88 (a maximum of one account per person is permitted).
• Those whose previous accounts were closed due to rule violations.
• Those who have applied for self-exclusion or voluntary account closure and that restriction period is still in effect.

2.3 Identity Verification (KYC)

dhb88 may at any time request documents necessary to verify a user's identity, which may include: National ID (NID), birth registration certificate, passport, or any other government-issued document. We reserve the right to suspend withdrawals or restrict accounts if identity verification is not completed.

3.1 Account Security

You are fully responsible for keeping your account login details (username and password) completely confidential. You are entirely responsible for all activities carried out from your account. If you suspect unauthorized access, notify our support team immediately.

3.2 One Account Policy

A maximum of one (1) account is permitted per individual, household, or device. Operating multiple accounts by the same person or attempting to create multiple accounts from the same household address is prohibited, and all such accounts will be cancelled.

3.3 Account Suspension or Permanent Closure

dhb88 reserves the right to temporarily suspend or permanently close any account for any reason and without prior notice, particularly in cases of rule violations, suspected fraud, or illegal activity. In the event of a legitimate account closure, any remaining funds will be returned.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 (one) hour. The following conditions must be met before withdrawing:

• Identity verification (KYC) must be completed.
• Applicable wagering requirements must be met.
• There must be no pending investigations on the account.
• It is recommended that the withdrawal method match the deposit method.

4.3 Payment Methods

dhb88 currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other scheduled banks). The transaction currency is Bangladeshi Taka (BDT / ৳).

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳2,000 will earn a ৳2,000 bonus. A 10x wagering requirement must be met before bonus funds can be withdrawn.

5.2 Wagering Requirements

The wagering requirement is the total amount that must be wagered before a bonus balance becomes withdrawable. The wagering requirement for the dhb88 welcome bonus is 10x. This means a ৳1,000 bonus requires a total of ৳10,000 in bets. Not all games may contribute equally toward wagering requirements.

5.3 Bonus Abuse Policy

Creating multiple accounts to claim bonuses, using accounts belonging to relatives or third parties, or any other form of bonus fraud is strictly prohibited. If such activity is detected, the bonus and any associated winnings will be forfeited and the account will be closed.

5.4 VIP Program

The dhb88 VIP program has four tiers. The weekly cashback rate for each tier is as follows:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.

Advancement to a VIP tier depends on the user's gaming activity and engagement on the platform. Cashback is credited automatically each week.

6.1 Fair Play Policy

dhb88 is a platform operated under a safe, reliable, and fair play policy. All game outcomes are determined by a verifiable Random Number Generator (RNG). All data is kept secure using SSL encryption.

6.2 Game Provider Terms

Games operated on dhb88 are developed by various international game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming, among others. The terms and conditions of these game providers may also apply.

6.3 Betting Limits

The minimum and maximum betting limits may vary for each game and event and are displayed in the game interface. dhb88 reserves the right to change betting limits at any time.

7.1 List of Strictly Prohibited Activities

The following activities are strictly prohibited on the dhb88 platform:

• Money laundering or illegal transfer of funds.
• Using any software, bots, automation tools, or artificial techniques to operate games.
• Registering with false or misleading information.
• Using or buying and selling third-party accounts.
• Attempting to breach the platform's security systems or hacking.
• Cheating or fraudulent behavior in game operations.
• Misconduct or threatening behavior toward dhb88 staff.
• Operating an account on behalf of a minor.

7.2 Consequences of Prohibited Activities

If involvement in any of the above prohibited activities is proven: the account will be immediately closed, all bonuses and associated winnings will be forfeited, and legal action may be taken where applicable.

8.1 Copyright and Trademark

All content on the dhb88 platform — logos, designs, graphics, software, text, brand names, and other elements — is owned by dhb88 or its licensors. Reproduction, distribution, or modification of any element beyond the user's personal and non-commercial use is strictly prohibited.

8.2 User-Generated Content

Any comments, opinions, or other content you submit on the platform will be considered as you granting dhb88 a royalty-free, non-exclusive license to use, modify, and publish that content.

9.1 Service Availability Liability

dhb88 always strives to provide uninterrupted service. However, service may be temporarily unavailable due to technical maintenance, internet connection issues, or other unavoidable reasons. dhb88 does not bear liability for compensation for such disruptions.

9.2 Liability for Gaming Losses

Winning and losing in gaming is a natural process. dhb88 bears no liability for financial losses resulting from a user's gaming decisions. If a game's outcome is affected by any technical error, dhb88 will investigate and resolve the issue.

9.3 Third-Party Links and Services

dhb88 is not responsible for the content or reliability of any third-party websites or services. Game providers' own terms and conditions apply to their respective services.

10.1 Use of Personal Information

dhb88 collects, stores, and uses users' personal information solely for account management, payment processing, identity verification, and customer support. To learn more about data protection, please read our Privacy Policy.

10.2 Data Security Technology

We use SSL (Secure Socket Layer) encryption technology to protect all data. Your financial information is stored with the highest level of security and is never shared with unauthorized third parties.

11.1 Right to Make Changes

dhb88 reserves the right to modify, add to, or cancel these terms and conditions at any time. For significant changes, we will make an effort to post a notice on the platform or inform you via your registered email.

11.2 Acceptance of Updated Terms

Continuing to use the platform after updated terms and conditions are published means you are accepting the revised terms. If you do not agree with the updated terms, please contact our support team to close your account.

12.1 Complaint Process

If you have a complaint, please first contact us via our 24/7 live chat or by email at [email protected]. We will try to resolve complaints as quickly as possible after receiving them.

12.2 Legal Jurisdiction

Any dispute arising from these terms and conditions will first be sought to be resolved through informal discussion. If it cannot be resolved informally, applicable legal proceedings will be followed.

13.1 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between the user and dhb88, and supersede all prior oral or written agreements.

13.2 Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue to be fully effective.

13.3 Contact

For any questions or comments regarding these terms and conditions, please contact us:

• 24/7 Live Chat: Directly from any page on the platform.
• Email: [email protected]